Refund policy

At Tricara, each piece is crafted with passion, precision, and a deep appreciation for timeless elegance. We are committed to offering you exceptional quality and service, and we kindly ask that you review the following terms to ensure a smooth , enjoyable and satisfying experience.

Terms & Conditions – Tricara Jewelry

Items can be exchanged within 14 days of purchase, provided they are in their original condition and packaging, with no signs of wear or damage. Custom-made or engraved pieces are not eligible for exchange.

Refunds are available upon request and will be calculated based on the daily gold rate at the time of the refund request. The craftsmanship fee is non-refundable.

We offer lifetime maintenance on all our pieces, including professional cleaning, polishing, and minor repairs, to ensure your jewelry always shines like new.

• Tricara reserves the right to inspect items before approving exchanges or refunds.

• Any adjustments to size or design post-purchase may be subject to additional fees.